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A report is not sent by e-mail

Benjamin Weßel avatar
Written by Benjamin Weßel
Updated this week

Symptom

  • a report is not sent to a recipient by e-mail

  • the name mentioned in the report is incorrect

Cause

The contact has not yet been added to the project and report settings.

Solution

  1. Log in to suite.xovi.de

  2. add the contact to the project who is to receive the report by e-mail and who is to be addressed in the project

  3. navigate to Reporting > Create Report > E-MAIL

  4. Activate the checkbox to the left of the name of the desired recipient(s) as shown in the screenshot below so that they are addressed in the report with the stored name

  5. click on CREATE REPORT

Ein Bild, das Text, Screenshot, Software, Webseite enthält. KI-generierte Inhalte können fehlerhaft sein.

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