Symptoms
Under On-page > Analysis Management, the row with the starting URL example.tld under Status shows that fewer pages were crawled than there are.
In the settings under On-page > Analysis Management > example.tld > CHANGE SETTINGS AND RECHARGE, the starting URL is example.tld, and the crawl scope is set to only this subdomain or only this directory.
The page example.tld is automatically redirected to www.example.tld.
Cause
Crawling subdomains is disabled in the on-page analysis settings, and the configured starting URL does not include the subdomain.
Solution
Log in to suite.xovi.net with your account.
Navigate to Onpage > Analysis Management > example.tld > CHANGE SETTINGS AND RECHARGE
Change the crawl scope to all subdomains.
Click START ANALYSIS WITH CHANGED SETTINGS to restart the corrected analysis.